We absolutely respect your right to privacy. Our overall aim is to ensure that our collection and use of personal information is appropriate to the provision of services to you and our clients and is in accordance with applicable data protection laws.
Who we are
Big Plastic Pledge is the data controller of the personal information that we collect from you.
The personal information we collect about you:
If you are, or work for, a supply-side partner of Big Plastic Pledge, then we will collect the minimum amount of business-specific personal data, usually your name, business role and business contact details to enable us to manage the business relationship.
If you are, or work for, a business customer of Big Plastic Pledge, then we will collect the minimum amount of business-specific personal data, usually your name, business role and business contact details to enable us to manage the business relationship. In this context a customer may also be a sponsor (or potential sponsor).
Employees, athletes, volunteers, secondees and directors each have a personal agreement with Big Plastic Pledge which specifies the nature and terms of the relationship. Big Plastic Pledge will collect and process the minimum amount of personal data directly from each individual in order to establish and manage the relationship. The data will initially be collected directly from you as part of the process of establishing the relationship, then supplemented as the relationship develops.
If you sign up to join our mailing list we will collect your email address, together with your express consent to receive marketing communications from us. This consent can be removed at any time simply by using the unsubscribe button on any of our email communications.
How we store and use your personal information:
We collect, store and use your personal details as outlined above for our legitimate business interests, so that we can maintain and manage the business relationship. This allows you to be contacted in the day-to-day management of either services that you are supplying to, or receiving from, Big Plastic Pledge. We do not believe that this storage and use of your personal information will unduly prejudice your rights or freedoms as an individual.
We collect, store and use your personal details as outlined above under a range of lawful bases for processing. These vary with each role and relationship, so please refer to you own personal agreement with Big Plastic Pledge for further details specific to you.
We collect, store and use your personal details as outlined above with your explicit consent so that we can contact you with our newsletter. You can remove your consent at any time using the unsubscribe button on any of our e mail communications sent to you. We do not believe that this storage and use of your personal information will prejudice your rights or freedoms as an individual.
All other users of the website
We may collect, store and use your personal information for the following purposes:
The relevant circumstances are:
We also collect anonymised details about visitors to our websites for the purposes of generating site statistics, reporting purposes or improving our website and marketing effectiveness. However, no single individual will be identifiable from the anonymised details we collect for these purposes.
Technologies such as cookies, beacons, tags and scripts are used by us and our affiliates, or analytics or service providers. These technologies are used in analysing trends, administering the sites, tracking users’ movements around the sites and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We employ comprehensive, reasonable and appropriate security measures to protect against the loss, misuse, and alteration of the personal information we process. This includes organisational security (passwords and access controls), physical security (data centre and hard copy file protection) and IT security (encryption). Please note that no transmission over the Internet can ever be guaranteed secure and as a consequence, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.
We retain information (including personal information) for the minimum reasonable time period to allow us to provide our services and will delete it after that time. The only exceptions are in cases where we need to keep limited personal information to comply with our legal obligations, resolve ongoing disputes, or enforce our agreements.
Should you require more detail about our retention timescales for a specific category of data or information please get in touch here.
You have certain rights in relation to your personal information. If you would like further information in relation to these or would like to exercise any of them, please please get in touch here.
You have the right to request that we:
If an exception applies, we will tell you this when responding to your request. We may request you to provide us with information necessary to confirm your identity before responding to any request you make.
Third party sites
Complaints, questions and suggestions
We have a nominated person to assist with all queries regarding our processing of personal information who can be contacted here.
If you have any complaints, questions and suggestions about our sites or services, please please get in touch here.
In the EEA, you may also make a complaint to our supervisory body for data protection matters (the Information Commissioner’s Office in the UK, see www.ico.org.uk) or seek a remedy through local courts if you believe your rights have been breached.